SHIPPING
Shipping Locations
We currently offer shipping services to addresses within Ireland and select international destinations. Please review the available shipping options during the checkout process.
Order Processing Time
Orders are typically processed and shipped within 1-3 business days after payment confirmation. You will receive an email notification with tracking information once your order has been shipped.
Shipping Rates
Shipping rates are calculated based on the weight and destination of your order. The applicable shipping fees will be displayed during the checkout process for your convenience.
Estimated Delivery Times
Delivery times may vary depending on your location and the selected shipping method. Estimated delivery times will be provided during the checkout process. Please note that these times are approximate and subject to change due to unforeseen circumstances.
International Shipping
For international orders, please be aware that customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the order total.
RETURNS
Returns Eligibility
We want you to be completely satisfied with your purchase. If for any reason you are not, you may be eligible for a return. To be eligible, the item(s) must be in their original condition, unused, and in the original packaging.
Initiating a Return
To initiate a return, please contact our customer support team within 30 days of receiving your order. We will provide you with a return authorization and instructions on how to return the item(s). Returns made without prior authorization may not be accepted.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped or item arrived damaged). Please use a trackable shipping method and retain the tracking information for your records.
Refunds
Upon receiving and inspecting the returned item(s), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
Exchanges
If you would like to exchange an item, please contact our customer support team to arrange for a replacement. Exchanges are subject to product availability.